Last updated: January 2026
1. Introduction
ACcleanQLD (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website accleanqld.net.au, contact us, or use our services.
By using our website or engaging with our services, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
Information you voluntarily provide, such as:
- Name
- Phone number
- Email address
- Physical address
- Details about your air conditioning system or service request
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Cookies and usage data
2.3 Cookies and Tracking Technologies
We use cookies to improve your browsing experience, analyse website traffic, and support basic website functionality. You can disable cookies in your browser settings, but some features may not work correctly.
3. How We Use Your Information
We use your information to:
- Provide and manage our air conditioning services
- Respond to enquiries and provide quotes
- Improve our website and customer experience
- Send service reminders or updates (with your consent)
- Maintain internal records and comply with legal obligations
We do not sell, rent, or trade your personal information.
4. Sharing Your Information
We may share your information only when necessary:
- With trusted service partners who assist in delivering our services
- With payment processors (if applicable)
- When required by law, regulation, or legal process
All third parties are required to handle your information securely and in accordance with Australian privacy laws.
5. Data Security
We take reasonable steps to protect your personal information from:
- Unauthorised access
- Loss or theft
- Misuse or disclosure
- Alteration or destruction
However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated information
- Withdraw consent for marketing communications
- Request deletion of your personal data (where legally permitted)
To exercise these rights, contact us using the details below.
7. Third‑Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, contact us:
ACcleanQLD
Mission Beach, QLD, Australia
Phone: +61 497 764 619
Email: accleanqld@gmail.com
This Privacy Policy is designed to help you understand how ACcleanQLD protects your information while delivering reliable, friendly, and professional air conditioning services.